OUR PROCESS

From Signed to Compliant
in 48 Hours.

A transparent, step-by-step process built for law firms — secure onboarding, dedicated specialists, and monthly deliverables that keep you audit-ready, every single month.

Secure Onboarding
0 h

T+1

Task Turnaround

Monthly Reports Due
0 th

All

US Jurisdictions Covered

Scope of Work

A Living Document That Protects Both Parties

During onboarding, we create a Statement of Work tailored exactly to your firm’s needs. It’s not a one-time form — it evolves with your engagement.

Drafted during onboarding and agreed upon by both parties before work begins

Clearly defines scope, deliverables, timelines, and pricing for every service

Updated whenever scope changes — no silent scope creep, no surprises on your invoice

Both parties must approve any amendment before it takes effect

New charges begin only from the date the updated SOW is signed — never retroactively

Security & Confidentiality

Your Data Is Treated Like Client Funds — With Absolute Care

Law firms handle some of the most sensitive financial data in existence. We treat it accordingly — every access, every credential, every time.

NDA Before Day One

A mutual Non-Disclosure Agreement is signed before any credentials are shared or any work begins. Non-negotiable, every engagement.

Credentials in Zoho Vault

All access credentials are stored exclusively in Zoho Vault — a secure, encrypted password manager. Only your assigned project owner can access them.

Minimum Necessary Access

We request edit access to accounting and billing software, and view-only access to banking — nothing more than the work requires.

Dedicated, Isolated Access

Access to your accounts is limited to a dedicated specialist — no shared logins, no broad access, only controlled, purpose-driven entry.

Onboarding Checklist

What We'll Need From You

To start cleanly and quickly, here’s everything we’ll request during onboarding. No ambiguity, no back-and-forth.

Software & System Access

Your existing Chart of Accounts — we'll review and optimise if needed

View-only banking access via your online banking portal

Access to billing software if separate from your accounting platform

Login access to your accounting software (Clio, QuickBooks, Xero, CosmoLex, or equivalent)

Documents & Records

Bank statements from the date of your last clean reconciliation

List of all active trust clients and open matters

Any prior reconciliation reports or trust ledger exports you have available

Names and roles of all staff who currently have access to trust or operating accounts

Communication

Communication Is the Cornerstone

Clear, prompt, documented communication is how we build the kind of trust that legal accounting demands.

Email

All formal communication, deliverable submissions, SOW updates, and documentation flow through email — fully tracked and timestamped for your records.

Chat

Quick questions, clarifications, and day-to-day coordination handled over chat for faster, more natural communication between your firm and your specialist.

Video Calls

Monthly reviews, onboarding walkthroughs, and escalation discussions handled over video — scheduled around your time zone, not ours.

T+1

Same-Day Acknowledgement. Next-Day Delivery.

The 10-hour time zone difference between India and the US works in your favour. Any task or query assigned before you close for the day is typically complete or responded to by the time you open your inbox the next morning.

Task Tracking

Full Visibility Into Every Task, Every Month

We don’t just do the work — we show you the work. Every task, every status, and every deadline is visible to you at all times.

Zoho Projects

Monthly engagement tasks, milestones, and timelines tracked with full client portal access. You always know exactly what's in progress and what's been completed.

Zoho Desk

Support tickets, queries, and ad-hoc requests tracked from open to resolved — every interaction logged, assigned, and SLA-monitored.

Reporting Cadence

Your Monthly Deliverable Pack — By the 10th

Every month, without fail, your complete financial package lands in your inbox by the 10th. No chasing, no delays, no reminders.

5th

of every month

Trust Compliance Pack
  • Bank Reconciliation
  • 3-Way Trust Reconciliation
  • Client Ledger Summary

10th

of every month

Financial Statements
  • Profit & Loss Statement
  • Balance Sheet
  • Cash Flow Statement

15th

of every month

Financial Report
  • Reconciliation Accuracy Score
  • Bar Rule Compliance Score
  • Timeliness & Documentation Index

OUR PROCESS

When It Matters Most, We're Ready

Every engagement has a clear escalation path — from your first point of contact to senior leadership. You’ll always know who to reach and how fast to expect a response.

1
Your Dedicated Specialist
Response: Same day · Urgent tasks: T+1
Primary contact for daily queries, tasks, and deliverables — with deep knowledge of your accounts, jurisdiction, and firm.
2
Senior Reviewer / QA Layer
Engaged within 24 hours of escalation
A senior specialist reviews all monthly deliverables before dispatch — stepping in directly to handle complex issues or disputes.
3
Account Lead / Management
Acknowledged within 4 business hours
Handles scope disputes, compliance concerns, and relationship issues — responding directly at the management level.

Year-End & CPA Coordination

Tax-Ready Books. CPA-Ready Handoff.

We don’t just close out the year — we hand it off cleanly so your CPA can hit the ground running from day one

Direct CPA Coordination

We work directly with your firm's CPA — answering queries, providing supporting schedules, and ensuring the books reflect any adjustments they require.

Complete Year-End Handoff

Full financial statements, reconciliations, and trust accounting records delivered in formats your CPA can immediately use — nothing missing, nothing to chase.

Tax-Ready Books, Always

We maintain your books with year-end in mind every month. Adjusting entries and corrections are made in consultation with your CPA — no April surprises.

Supporting Schedules

Depreciation, prepaid expenses, accruals, and partner capital accounts tracked throughout the year — ready for CPA review the moment the year closes.

Offboarding & Exit Policy

Your Data. Your Books. Always.

We hope you stay. But if you ever need to move on, we make the exit as clean as the books we kept for you. No lock-ins. No lost data. No hard feelings.

All your financial data and records returned in full — absolutely no questions asked

One month's written notice required — that's it

Zero exit fees or penalties

Transition support and handover training available — billed at a transparent daily rate

We'll brief your incoming bookkeeper or accountant directly if that helps

A Relationship Built on Trust

We earn your business every month. The one month notice period exists solely to give you a seamless transition — not to delay your exit.

Ready to See How This Works for Your Firm?

Schedule a free 30-minute discovery call. No pressure, no commitment — just a conversation about your trust accounting and whether Ethnum is the right fit.